Magazines Canada sends cheques to publishers every two months, at the end of January, March, May, July, September and November. One payment is made for all issues that become payable in that two-month period. An issue becomes payable 120 days after the off-sale date. The off-sale date is when the next issue is released.

For general questions about payments or credits, please call Accounts Coordinator, Chris Sorenson, at 416.504.0274 x230. If the question relates to membership fees deducted from your payment or when a payment will arrive, please call Yuri Shegera in Accounting at 416.504.0274 x228.

When costs are incurred by an error made on the publisher's end, they will be deducted from your next payment. They may not necessarily coincide with the issue being paid. These charges may include: promotions, membership dues (past due), barcodes, labels (for improperly barcoded issues), stickering (labour to apply labels), re-shipping (for magazines shipped somewhere at your request) and any other special charges incurred by the publisher.

The Magazines Canada warehouse, resource centre and offices are all located at 425 Adelaide Street West, Suite 700, Toronto, Ontario, M5V 3C1. Your magazine shipment should be labelled Attn: Gavin Babstock, Warehouse Manager. Four copies for our resource centre must be separately packaged and marked Attn: Resource Centre.

You should ship the same number as the last issue you sent us unless we tell you otherwise. We work the distribution to maximize your sales so you don't have to. If you have a special issue, or have to cut back or increase your circulation, please give us a call and let us know at least two weeks in advance so that we have time to adjust your distribution accordingly.

Ship your magazines with a reliable courier company. This way your packages arrive together. Shipping by mail (or by bus!) is not acceptable, as packages frequently get separated and damaged this way.

To get a complete dealer list for your title, email the distribution team. Please understand that these lists are proprietary information belonging to Magazines Canada Distribution. We provide them to you as a member service, but we ask that you do not publish these lists or share them within the industry. They are provided for your information and for the information of potential readers of your title.

Simply call Accounts Coordinator, Chris Sorenson, at 416.504.0274 x230 or email csorenson@magazinescanada.ca to find out how your title is doing. You can also access sales reports online; just log in to the member area using your user name and password.

Bad UPC. Partial shipments. No retail price on cover.

A Universal Product Code (UPC) is the black and white series of bars and spaces on most products sold in retail outlets today. These codes allow for greater efficiency in inventory control and product tracking. It is Magazines Canada policy that all magazines distributed by Magazines Canada MUST display a UPC on their covers (preferably on the bottom, left-hand corner of the FRONT cover). Learn about a UPC here. If you wish to obtain a barcode, or have any questions, please contact Warehouse Manager (& Barcode Guru) Gavin Babstock gbabstock@magazinescanada.ca or call 416.504.0274 x234.

Magazines Canada Newsstand Marketing is able to procure prime promotional real estate within major magazine retailers. We generally need two months notice to book promotional space. For more information on our promotions program and to book promotional space, please contact Barbara Bates at bbates@magazinescanada.ca or 416.504.0274 x229.

When your magazine arrives and everything checks out (number of copies, barcode, cover price, etc.) it is added to our invoice batch with the rest of that week's magazines. Invoices are generated once a week and shipped out to dealers within the same week.

Magazines Canada prepares invoices on Mondays at 4:00 pm. If all copies of your magazine have not arrived by this time they will be held and invoiced the next week.

Magazines Canada Newsstand Marketing analyzes sales of your title and titles like it across our entire retail network to establish realistic product draws. We know which niche titles sell where and how best to take advantage of direct-to-retail distribution. You can help us understand your title better by keeping us informed of your production schedule and any special issues or promotions you are planning for the year.

If you're new to our Distribution program and would like to know more about how Direct-to-Retail distribution works please read:

Newsstand Distro 101 by Warehouse Manager, Gavin Babstock

Here is a short list of factors affecting sales that we can help you avoid:

• Incorrect UPC data
• Inconsistent draw levels
• Inconsistent issue frequency
• Poor cover design
• Unrealistic sell-through expectations
• Stale-dating
• Unreasonable retail price
• Lack of pagination

If you want the returned copies of your magazines sent back to you (at your expense), just give our warehouse staff a call at 416.504.0274 x232 and they will be happy to set them aside.